Consumer Health Data Privacy
Consumer Health Data Privacy Policy
Effective Date: September 7, 2026
This Consumer Health Data Privacy Policy describes how ALBA Aging Navigation Strategists, LLC (“ALBA”) collects, uses, and shares consumer health data.
Categories of Consumer Health Data Collected
Depending on the services requested and information provided, ALBA may collect consumer health data including:
- Health conditions, diagnoses, symptoms, treatments, medications, or health history
- Physical functioning, mobility, activities of daily living, and safety concerns
- Memory, cognition, decision-making, behavioral, mental, or emotional health information
- Caregiving circumstances and care or support needs
- Information related to home-based support, senior living, long-term care, or other aging-related services
- Information about health care providers, appointments, treatment, and services
- Health insurance, public benefits, or other information related to obtaining or paying for care or support
- Other information that identifies or may reasonably indicate a person’s past, present, or future physical or mental health status
ALBA collects and uses this information to understand a client’s circumstances, provide aging navigation and decision support, identify relevant options and resources, prepare recommendations or navigation materials, and provide other services requested by the consumer.
Sources of Consumer Health Data
ALBA may obtain consumer health data from:
- The consumer directly
- Family members, representatives, or other individuals communicating with ALBA
- Forms, records, documents, or communications provided to ALBA
- Health care providers, service providers, government or community agencies, senior living providers, or other professionals when authorized or otherwise permitted in connection with requested services
- ALBA’s observations and professional analysis based on information provided during the course of services
Categories of Consumer Health Data Shared
ALBA does not routinely share consumer health data with third parties.
When sharing is authorized or necessary in connection with services requested by the consumer, information shared may include:
- Care or support needs
- Functional or cognitive information
- Relevant health or safety information
- Information concerning services, providers, resources, or living arrangements
- Other consumer health information necessary for the specific purpose for which sharing has been authorized or requested
Categories of Third Parties and Affiliates
When permitted or authorized, ALBA may share consumer health data with categories of third parties such as:
- Health care or care-service providers
- Senior living or long-term-care providers
- Attorneys, financial professionals, or other professional advisors
- Government agencies and community organizations
- Family members, representatives, or other individuals designated by the consumer
- Other professionals or organizations involved in providing a service requested by the consumer
ALBA has no affiliates with whom it shares consumer health data.
Your Consumer Health Data Rights
Washington consumers may have the right to:
- Confirm whether ALBA is collecting, sharing, or selling their consumer health data
- Access their consumer health data
- Obtain information about third parties or affiliates with whom consumer health data has been shared or sold
- Withdraw consent to future collection or sharing
- Request deletion of consumer health data
- Appeal a denial of a request
To exercise these rights, email:
Use the subject line “Consumer Health Data Request.”
Please do not include detailed health information in the initial email. ALBA may request additional information reasonably necessary to verify your identity and securely process your request.
Requests to appeal a decision regarding a consumer health data request may be submitted to the same email address with the subject line “Consumer Health Data Appeal.”